We’ve compiled a list of frequently asked questions to help you navigate the world of skincare and find the best solutions for your skin concerns.
Ingredients and Formulations
Sustainability and Ethical Practices
What steps do you take to ensure sustainability in your ingredient sourcing and packaging?
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Do you test your products on animals?
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Shipping and Returns
What is your return policy?
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How do I initiate a return or exchange?
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Account and Order Management
Do I need an account to place an order?
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Can I cancel or modify my order?
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How do I update my account information?
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Payment and Pricing
What payment methods do you accept?
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How do I apply a promo code to my order?
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